All equipment is visually inspected and electrically tested on arrival at our premises.

All findings along with any customer and/or equipment information are collected and a 'Receiving Report' formulated. This includes, and is limited to, cable & cable length, and ancillary equipment, such as non return valves and flange dimensions.

Motors and pumps are mechanically split and divided into two sections, Motor and Pump, at which time the equipment is assessed for repair or replacement on that basis.

Units are dismantled into their component parts and all findings and dimensions are logged on the appropriate 'Teardown - Inspection' report form.

After initial teardown and inspection, all documentation and reports are forwarded to the Sales Engineers where a 'Quotation' and full 'Inspection/Failure' report is processed. After internal management approval all appropriate documentation is forwarded to the customer for their approval.

Upon quotation approval the equipment will be repaired and/or replaced as per the workscope of the 'Quotation' and the 'Inspection - Failure' report All equipment shall be repaired as per equipment manufacturers recommendations and supplied as per customer 'Workscope'.

All repaired and supplied units shall be tested and certified to BS5316:Part2:1977, Class B Tests. (Copy available upon request). All tests are documented with a 'Full Load Test Certificate' being passed on to the customer. If applicable, all new supplied and repaired units shall be crated for transportation and shipped to BS1133 standard.

This shall be covered in all processed quotations. All customer repairs and supplies are kept on a 'Customer Status Report'. This report contains all relevant information to ensure repair and/or supply history to all concerned parties. Copies are forwarded to the Customer as and when required, according to the customer workscope.